Dear Valued Novamed Customer:
In view of the Coronavirus (COVID-19) pandemic, all employees of Novamed are advised to follow safety guidelines as recommended by state health agencies and Center for Disease Control for any exposure or risk associated with transmission of the virus at Novamed.
Novamed staff and service technicians working in-house and in-field are being informed of the importance of good hygiene & sanitization and good laboratory practices as preventative measures, and are reinforcing our health and safety protocols.
We are doing our best to service our customers to the best of our abilities in this situation. Novamed Pipette & Balance services, both On-site and Mail-in, remain available to our customers across North America. You can continue to ship Pipettes via UPS/FedEx/USPS to our lab in Skokie, IL. For on-site service, if you feel that the service technicians should avoid coming to your lab, you may mail pipettes to be serviced in our lab as well.
The health and well-being of our employees, families and customers is of utmost important to us. We are closely monitoring developments with the COVID-19 virus and implement new guidelines and best practices as they become available.
Please feel free to contact us at 847-675-3550 or email firstname.lastname@example.org for your Pipette calibration requirements.